Help with a Federal Agency

If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

Residents of the Congressional District of New York can contact us for assistance in dealing with Federal agencies. In order to better serve you, linked below is a printable pdf document that you must sign and mail, fax, or deliver in person to our office by appointment.

Please include all pertinent information and claim numbers in your correspondence—such as:

• Your Social Security number for a case involving Social Security;
• VA claim number for a case with Department of Veterans Affairs;
• Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
• Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
• Copies of any related documents or correspondence that you may have from the agency involved;

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.
We must have your signature to proceed with this type of request. Federal agencies do not accept electronic signatures. You must review, print, and sign the document after you fill in your information.

Due to ongoing actions by the Trump Administration affecting federal agencies, case processing may be slightly delayed. We appreciate your patience and remain committed to resolving your concerns promptly.

Privacy Release Form

Use the document linked here.

1. Fill in the form linked here with the required data.
2. Review the form to ensure all data is accurate, then print and sign the form.
3. Print and mail or fax the document to our office.  The address and fax number are below.
   • Address: 255 East Ave., Suite 150, Rochester, NY 14604.
   • Fax Number: 771-200-5554