Help with a Federal Agency

Our office is here to help with federal agencies.

If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

Residents of the 25th Congressional District of New York can contact us for assistance in dealing with Federal agencies. In order to better serve you, the link above is an electronic release form to let us open a case on your behalf.  

Please include all pertinent information and claim numbers in your correspondence—such as:

• Your Social Security number for a case involving Social Security;
• VA claim number for a case with Department of Veterans Affairs;
• Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
• Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
• Copies of any related documents or correspondence that you may have from the agency involved.

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.
Due to ongoing actions by the Trump Administration affecting federal agencies, case processing may be slightly delayed. We appreciate your patience and remain committed to resolving your concerns promptly.

Privacy Release Form

Use the document linked here.